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FAQ

Mattress FAQ

Your mattress plays an essential role in your quality of life and in your overall health, and it’s important to make sure it’s working in your favor.

If you’re uncomfortable at night, waking up groggy and in pain, or it’s been a while since you got your last mattress, it’s probably time for a new one. A new mattress can increase your comfort levels, sleep quality, and overall health.



People are unique, and certain brands work best for different needs. Here at Sleep First, we’re happy to be able to offer mattresses from some of the very best brands for you to choose from.

From Tempur-Pedic, to Sealy and Stearns & Foster, there is something here for every sleep need and preference. We also carry popular traditional brands, like the iconic Beautyrest Collection: Beautyrest Black, Harmony & Hybrid, Serta, Simmons and iComfort.

And don't forget the trendy online beds! You'll find Nectar Mattress, Nectar Lush, Awara Organic Latex mattress, and DreamCloud, just to name a few. 

At Sleep First you can compare top mattresses side by side to find your perfect fit. All under one roof! 

Now for a limited time, get a free set of sheets when you book a private shopping appointment!

Though it may be tempting to believe you and your mattress will be together forever, eventually every mattress must be replaced.

Most mattresses will need to be replaced after 7-10 years, or even sooner if you’re experiencing discomfort or disturbances during sleep, or your mattress is showing obvious signs of sagging or other wear-and-tear.



That depends! In general, there are three main things to think about when it comes time to choose a size for your mattress: how many people will be sleeping on the mattress, the size of those people, and the dimensions of the bedroom.

Bigger mattress sizes like Queens, Kings and Cal Kings are better when there are more people and/or a bigger space, while smaller sizes like twins and fulls are better for single sleepers and/or smaller spaces. Click here to learn more

Good question! A hybrid mattress is a hybridization between an old-school spring mattress and a more modern foam mattress.

Most hybrid mattresses have individually pocketed coils as well as a memory foam and/or latex top, blending luxurious comfort with good old-fashioned support. Because of this, they work well for most every type of sleeper.

This, as well as their ability to minimize motion transfer, makes them a fantastic choice for couples. Learn more about hybrid beds here



General Info

Please contact us, we'll be happy to help! 

- chat with us

- give us a call

- send an email

- visit a store

Our team will gladly be able to assist you with any questions relating to Orders, Order Modifications, Shipping, Exchanges, & Cancellations.

To find a store near you, please visit this page.

California Locations

Arden-Arcade

Citrus Heights

Florin

Folsom

Lincoln

Lodi

Rancho Cordova

Rocklin- Five Star

Rocklin West - Blue Oaks

Vacaville

Texas Locations

Longview

Tyler - Cumberland

Tyler - Kinsey

Want MORE chances to win big? To stay connected? To learn about upcoming sale events?

Our Facebook group is the place to be to connect, stay in-the-know about all of our upcoming deals and new products, and learn about all our future free mattress events. Come join us over in Sleep First Community Of Opportunity!

*for local residents only; shipping address must be within our local delivery zones. To find a store near you click here.  

We're listening to the latest guidelines issued by local government, and trying our best to make each and every guest feel as comfortable as possible. 

If you'd prefer to do your mattress shopping in isolation, simply book a Private Shopping appointment online and we'll re-sanitize and close your local Sleep First storefor 30 minutes to accommodate you. 

We're also happy to do a Virtual Tour with you online, using Messenger or Zoom, walking you through our showroom or website, answering any questions you have. Chat with us now to set it up!

See all of our current promotions here!

Nectar Mattress FAQ

Nectar not only offers contoured support at a fantastic price, but it also provides peace-of-mind with an industry-leading 365 night risk-free sleep trial and Forever Warranty™.

Plus, when you buy from Sleep First you get $399+ of free bedding and pillows!

One of the best parts about choosing a Nectar mattress is the incredible year long trial period that starts the day your mattress is delivered to your door.

We encourage our customers to take the first 30 days to get to know your new Nectar and for it to get to know you before returning. We do this because studies and customers agree that it takes about 30 days for your body to adjust to a new mattress and we want to give you that time to get used to our product before making a final decision on your sleep experience.

This trial period is 3 times longer than most other trials we have seen in the industry.

Forever is a long, long time...and that’s how long we guarantee your Nectar mattress.

If in the unlikely chance you experience defects in construction, materials, or quality, Nectar will either replace or repair your Nectar mattress depending on how long you have owned it.

If you own a Nectar and sleep on a Nectar, we believe a Nectar should be the only mattress you’ll ever need.

Nectar has a diversified supply chain and their products are sourced, manufactured in places such as Vietnam, Malaysia, China, Mexico and USA with the utmost safety and sanitary precautions and measures taking place.

Nectar is designed with your comfort in mind, whether you sleep on your front, back, or side.

The mattress’ CertiPUR-US® Certified foams and breathable Tencel™ cover work together to help keep you cool, evenly distribute your weight, and contour to your unique shape to help relieve pressure points and fatigued muscles

On a firmness scale of 1 to 10, they have designed Nectar to provide a medium-firm 6.5 feel, or, as we like to call it, the mattress sweet spot.

Nectar will be the most comfortable mattress you ever owned if set up properly.

We recommend any foundation, base or adjustable frame that we sell or a similar/like product.

We do not recommend placing your mattress on the floor, plastic base, or home-made foundation.

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