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FAQ

Mattress FAQ

Your mattress plays an essential role in your quality of life and in your overall health, and it’s important to make sure it’s working in your favor.

If you’re uncomfortable at night, waking up groggy and in pain, or it’s been a while since you got your last mattress, it’s probably time for a new one. A new mattress can increase your comfort levels, sleep quality, and overall health.



People are unique, and certain brands work best for different needs. Here at Sleep First, we’re happy to be able to offer mattresses from some of the very best brands for you to choose from.

From Tempur-Pedic, to Sealy and Stearns & Foster, there is something here for every sleep need and preference. We also carry popular traditional brands, like the iconic Beautyrest Collection: Beautyrest Black, Harmony & Hybrid, Serta, Simmons and iComfort.

And don't forget the trendy online beds! You'll find Nectar Mattress, Nectar Lush, Awara Organic Latex mattress, and DreamCloud, just to name a few. 

At Sleep First you can compare top mattresses side by side to find your perfect fit. All under one roof! 

Now for a limited time, get a free set of sheets when you book a private shopping appointment!

Though it may be tempting to believe you and your mattress will be together forever, eventually every mattress must be replaced.

Most mattresses will need to be replaced after 7-10 years, or even sooner if you’re experiencing discomfort or disturbances during sleep, or your mattress is showing obvious signs of sagging or other wear-and-tear.



That depends! In general, there are three main things to think about when it comes time to choose a size for your mattress: how many people will be sleeping on the mattress, the size of those people, and the dimensions of the bedroom.

Bigger mattress sizes like Queens, Kings and Cal Kings are better when there are more people and/or a bigger space, while smaller sizes like twins and fulls are better for single sleepers and/or smaller spaces. Click here to learn more

Good question! A hybrid mattress is a hybridization between an old-school spring mattress and a more modern foam mattress.

Most hybrid mattresses have individually pocketed coils as well as a memory foam and/or latex top, blending luxurious comfort with good old-fashioned support. Because of this, they work well for most every type of sleeper.

This, as well as their ability to minimize motion transfer, makes them a fantastic choice for couples. Learn more about hybrid beds here



An adjustable base is a great way to increase the comfort and functionality of your bed. Essentially, it's a movable foundation that can shift the positioning of your head and legs.

Adjustable bases allow for even more comfort and support than a regular bed, particularly for sleepers that have trouble lying comfortably. Click here to learn more.

Not always. Though old school chiropractors used to swear that firm mattresses were the way to go for back support, that's not quite true.

Firmness and support are actually two different things: firmness has to do with the top layer of the mattress, whereas support has to do with the lower layers. It's very possible to have a soft mattress with lots of support.

When choosing between firm and soft, go with what’s most comfortable for you!

The best and most simple way to keep your mattress clean is by using a mattress protector.

As an added bonus, they're moisture wicking, temperature regulating, and hypo-allergenic. 

Other cleaning methods include vacuuming your mattress and airing it out near a window.

Use caution with cleaning products, as many can actually degrade your mattress and cause it to age faster.

We carry a range of sizes from Twin all the way to Split California King. Here are the dimensions:

Twin- 38” x 75” or 96.5cm x 190.5cm

Twin XL- 38” x 80” or 96.5cm x 203cm

Full-  53” x 75” or 134.5 x 190.5cm

Queen- 60” x 80” or 152.5 x 203cm

King- 76” x 80” or 193 x 203cm

California King- 72” x 84” or 183 x 213cm

Our price guarantee means that when you shop with Sleep First, you’ll get the lowest price, guaranteed!

If our price isn’t already lower, we’ll match any competitor’s advertised price (even online).  Here’s how it works: if you see a price from a competitor that impresses you, (even a “Going Out of Business” sale) just bring it to us. If we don’t already have the lowest price, we’ll match the price. All we ask is that you take the time to visit us at Sleep First.

In addition, most mattress stores give you a limited trial period. Our comfort guarantee gives you ONE FULL YEAR - that's 365 days vs everyone else's 90 - 120 days.

At Sleep First, we want you to be 100% sure that you're sleeping on the perfect mattress for you. 

General Info

To find a store near you, please visit this page.

California Locations

Arden-Arcade

Citrus Heights

Florin

Folsom

Lincoln

Lodi

Rancho Cordova

Rocklin- Five Star

Rocklin West - Blue Oaks

Vacaville

Texas Locations

Longview

Tyler - Cumberland

Tyler - Kinsey

We do! Applying for credit online is a fast, simple, and secure process.

If you plan to shop instore, once your application has been approved by one of our financing partners, simply print your approval confirmation and bring it to any Sleep First store location.

If you're planning to shop online, we offer interest-free financing through Klarna. Simply choose Klarna during checkout for online purchases, and you’ll be guided through the secure and simple process. Learn more about your financing options here.



We're listening to the latest guidelines issued by local government, and trying our best to make each and every guest feel as comfortable as possible. 

If you'd prefer to do your mattress shopping in isolation, simply book a Private Shopping appointment online and we'll re-sanitize and close your local Sleep First storefor 30 minutes to accommodate you. 

We're also happy to do a Virtual Tour with you online, using Messenger or Zoom, walking you through our showroom or website, answering any questions you have. Chat with us now to set it up!

See all of our current promotions here!

In most cases, after your order is placed it will ship within 24-72 hours and should arrive to your home in 5-10 days. 

If you’d like an update on your specific order, please contact us, we'll be happy to help! 

- chat with us

- give us a call

- send an email

- visit a store

Please contact us, we'll be happy to help! 

- chat with us

- give us a call

- send an email

- visit a store

Our team will gladly be able to assist you with any questions relating to Orders, Order Modifications, Shipping, Exchanges, & Cancellations.

Want MORE chances to win big? To stay connected? To learn about upcoming sale events?

Our Facebook group is the place to be to connect, stay in-the-know about all of our upcoming deals and new products, and learn about all our future free mattress events. Come join us over in Sleep First Community Of Opportunity!

*for local residents only; shipping address must be within our local delivery zones. To find a store near you click here.  

Nectar Mattress FAQ

Nectar not only offers contoured support at a fantastic price, but it also provides peace-of-mind with an industry-leading 365 night risk-free sleep trial and Forever Warranty™.

Plus, when you buy from Sleep First you get $399+ of free bedding and pillows!

One of the best parts about choosing a Nectar mattress is the incredible year long trial period that starts the day your mattress is delivered to your door.

We encourage our customers to take the first 30 days to get to know your new Nectar and for it to get to know you before returning. We do this because studies and customers agree that it takes about 30 days for your body to adjust to a new mattress and we want to give you that time to get used to our product before making a final decision on your sleep experience.

This trial period is 3 times longer than most other trials we have seen in the industry.

Forever is a long, long time...and that’s how long we guarantee your Nectar mattress.

If in the unlikely chance you experience defects in construction, materials, or quality, Nectar will either replace or repair your Nectar mattress depending on how long you have owned it.

If you own a Nectar and sleep on a Nectar, we believe a Nectar should be the only mattress you’ll ever need.

Nectar has a diversified supply chain and their products are sourced, manufactured in places such as Vietnam, Malaysia, China, Mexico and USA with the utmost safety and sanitary precautions and measures taking place.

Nectar is designed with your comfort in mind, whether you sleep on your front, back, or side.

The mattress’ CertiPUR-US® Certified foams and breathable Tencel™ cover work together to help keep you cool, evenly distribute your weight, and contour to your unique shape to help relieve pressure points and fatigued muscles

On a firmness scale of 1 to 10, they have designed Nectar to provide a medium-firm 6.5 feel, or, as we like to call it, the mattress sweet spot.

Nectar will be the most comfortable mattress you ever owned if set up properly.

We recommend any foundation, base or adjustable frame that we sell or a similar/like product.

We do not recommend placing your mattress on the floor, plastic base, or home-made foundation.

Tempur-Pedic FAQ

Since your comfort is our #1 priority, we offer an industry-leading 365-day comfort trial, so you don’t have to worry about a thing while you take one full year to decide whether to keep your mattress. Our 365 day promise is around 120 days longer than any other mattress store. 

Your purchase price is also guaranteed for a full year, and we’ll refund the difference if you see the same bed advertised cheaper elsewhere.

When you purchase a TEMPUR® product from Sleep First, we provide an incredible 20 Year Full Replacement Warranty - doubling the 10 years that Tempur themselves provide.

The first 10 years of the warranty are covered directly by the manufacturer, Tempur-Pedic themselves. Sleep First offers you an exclusive EXTRA TEN YEARS covered directly by ServeCo, a global leader serving huge companies and their customers for more than three decades.

It's easy! With every TEMPUR® purchase, you'll get an instant $300 credit when you shop instore at any Sleep First showroom. 

Use your $300 to grab a fresh new set of sheets, some pillows, a mattress protector, or a bed frame. The choice is yours! 

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