As a side sleeper (175 lbs.), I purchased this mattress primarily for hip and lower back comfort and support. While it does support my lower back, it’s too firm for my hips. After three weeks, I’m still waking up with hip pain that wasn’t there before this mattress. But it is still breaking in, so maybe it will soften up. It does provide a fairly cool sleep. As far as quality and fit and finish, the CF1000 seems very well made; however, the length of the mattress is actually only 78.5 inches in length, not 80 inches, as advertised. This is very disappointing. The manufacturer’s tag indicates 79.5 inches in length but, of course, that’s not correct either. I measured both the top and bottom of the mattress, without covers, and it’s 78.5 inches long. If the hip pain does go away, I’ll request an exchange for one that is actually the correct size, even if I’ll have to break in that one, too.
We received this mattress about two weeks ago and the memory foam has no memory to return to normal. The memory foam stays down in whatever position we slept at some point and has never returned to normal. So if we get in the bed we're basically crawling into separate cavities. I am 5 ft and weigh about 128 lbs and he is 6 ft and 200 lbs so our bodies are not unusual. We are permanently separated in our individual body cave with a giant lump between us running nearly the length of the bed. There is something terribly wrong with this mattress and I'm just hopeful for Serta that this is one that simply failed to be caught by quality control. We have determine this product is unusable for us and have gone back to our place of purchase (Mattress Firm) and ordered another mattress (another brand). We were warned that we 'only have one exchange'. No one should ever have to return a mattress in my opinion. You buy what you think will be comfortable. However, this mattress is simply not usable - period. It's terribly defected. We have begun sleeping in our guest room until our new mattress arrives and to make matters worse we're having to pay re-stocking fee and another delivery fee so this whole thing ends up being a nightmare on a defective mattress.
I did tons of research before buying this mattress (in the middle of the pandemic, so unable to try in person). Reviews and marketing suggested this was a great choice for side sleepers. That could not be more wrong. I regret this purchase every single night and am now spending additional hundreds $$$ on mattress toppers, etc. Very disappointed. Only reason I did not return was because of having to deal with a family illness, so return period lapsed before I could turn my attention to the issue.
This is a fantastic mattress. Very well constructed, super comfortable and the cooling feature really works. I love sleeping on it! We put this in our Airbnb and the guests love it.
Medium is perfect for me. This mattress gives the feel that you are sleeping on a Tempur Pedic.