CUSTOMER CARE

Payment Options

In-store methods of payment include cash, Visa, MasterCard, AMEX and check. We also have many types of financing options available.  You can apply for financing in the store, or use our fast & easy online application

Online methods of payment include PayPal, Visa & MasterCard.  

Shipping & delivery

Most orders are delivered within 2-7 days, depending on your product’s availability. You should expect a call within 24 hours to schedule your mattress delivery.  

Our fast, free delivery service includes setup of your new mattress set (including adjustable bases) as well as the removal of your old mattress items and all of the packaging garbage.  Easy, fast and always free!

returns & exchanges

At Sleep First, your sleep is our first priority.  To back this promise, we offer you a satisfaction guarantee for one full year.  

Special order sizes, adjustable bases, pillows, mattress protectors and frames do not apply. 

Any returned mattress must be clean, unstained and in sanitary condition.  One exchange per purchase.   

customer service

How to reach us:

Online chat

Call (888) 9-SLEEP-1

Email  molly@sleepfirstusa.com

Visit a local store

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