I would describe as this a firm mattress with a plush top. I feel supported but has a softer top. It took a while to get used to it. I changed from an old unsupportive mattress with a 5” foam topper. That seemed really comfortable at first. Then after several months my back and hip pain became much worse. Was advised to buy a firmer mattress. I was able to go in store and try several of Serta’s mattresses before I decided on this one. After adjusting to the firmness I really like it and back pain has lessened. I use with the Serra Motion Essentials which makes sleeping on my back more tolerable.
So glad we bought this mattress we have been super uncomfortable and decided to get a new one and this is so comfortable and I sleep like a baby now. Was easy to bring home and install. My fiancé even said he’s super happy and we’re both sleeping better. Definitely if you like comfy soft mattresses this is it!
We had a Costco bed for about 5 years and I would always lay down feeling like I could not get comfortable enough and wake up with a sore back. It just increased as the bed got older and more holes formed where my boyfriend and I slept. One day I decided no more and we visited our local furniture store. It is quite daunting walking into a huge warehouse full of different mattress all rated differently, differently materials etc. As I walked around laying on each bed I just kept getting drawn back to how comfortable this one was. My boyfriend was extremely hesitant because of the price and wanted to do online research. After researching online we finally did it and purchased it. I must say as clique as it sounds neither of us have slept this good in as long as we can remember. Truly I did not know just how comfortable a bed can truly be. No more back pain. The only complaint is it’s challenging to convince ourselves to get up for work! Absolutely amazing. Perfect firmness, temperature and material.
The mattress I tried in the store felt luxurious! the mattress that was delivered felt like laying on concrete. It took about a month and a half for it to soften up, it was so uncomfortable I even tried returning it. I couldn't sleep very well, I woke up with sore shoulders and hips and one morning a stiff neck so bad I couldn't move my head for a full day. I know it has softened because when I first sat on the edge of the bed to put my shoes on my feet barely touched the ground, now when I sit on the edge my feet are firmly flat on the ground. Once it softens up it is a very comfortable mattress, and it stays cool all night. However, in the winter months if you keep your house cool like we do in the mid 60's, it is like laying on an ice pad! keep that in mind if you live in a cold environment. yes it keeps you cool in the summer but it also keeps you cooler in the winter. Overall I am happy with my mattress, now I crawl into bed after a long day at work and actually fall asleep in a matter of minutes, that first month and a half I was cussing at it. I would say the medium is like a super firm for the first month and a half. then it softens up to feel as it should be as a medium.
Sleeps nice keeps you cool and the tension off your back I recommend this memory gel foam to anybody..